Return Policy
1. Customer can return items in original condition to MKA by Dr.Kingsley. The package must include wrapping, and must not be torn or open. The item must also not have traces of usage (if the item is damaged, it cannot be returned).
2. The package needs to return within 14 days after receiving the package from MKA by Dr.Kingsley (including weekend and holiday) and the package must be trackable.
3. Please return the package to MKA by Dr.Kingsley via any shipping carrier that provides a tracking number. Please also include the word ‘Return’ on the package.
Send to
MKA by Dr.Kingsley (Return)
No. Address 199/85 Sub City: Moo.2, Tha Sala City: Mueang Chiang Mai
State: Chiang Mai Zip: 50000 Thailand
Tell: 0962966555
4. Return fee is paid by the customer. Except, the case that the issue was created by MKA by Dr.Kingsley
5. Please send us a returning email to customerservice@drkingsleymd.com Please tell us the reason for returning the order, order number, tracking number, and phone number
Title
Return Order number NB0000000
Content
Return the package due to...........................
Tracking number EF000000000TH
Tel 0800000000
Non-returnable item
1. An item that didn’t purchase from www.drkingsleymd.com
2. Unsealed or used items. Please read the table below for further information.
3. An item that was damaged caused by improper packing during the returning process.
4. Customer didn’t return the package to MKA by Dr.Kingsley within 14 days
5. Item is part of a promotion with remarks.