Return Policy

1. Customer can return items in original condition to MKA by Dr.Kingsley. The package must include wrapping, and must not be torn or open. The item must also not have traces of usage (if the item is damaged, it cannot be returned).

2. The package needs to return within 14 days after receiving the package from MKA by Dr.Kingsley (including weekend and holiday) and the package must be trackable.

3. Please return the package to MKA by Dr.Kingsley via any shipping carrier that provides a tracking number. Please also include the word ‘Return’ on the package.

Send to

MKA by Dr.Kingsley (Return)

No. Address 199/85 Sub City: Moo.2, Tha Sala City: Mueang Chiang Mai

State: Chiang Mai Zip: 50000 Thailand

Tell: 0962966555

4. Return fee is paid by the customer. Except, the case that the issue was created by MKA by Dr.Kingsley

5. Please send us a returning email to Please tell us the reason for returning the order, order number, tracking number, and phone number


Return Order number NB0000000


Return the package due to...........................
Tracking number EF000000000TH
Tel 0800000000

Non-returnable item

1. An item that didn’t purchase from
2. Unsealed or used items. Please read the table below for further information.
3. An item that was damaged caused by improper packing during the returning process.
4. Customer didn’t return the package to MKA by Dr.Kingsley within 14 days
5. Item is part of a promotion with remarks.